OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long does it take to complete a bulk order?

Logo printing typically takes around 7–15 days, depending on your design and order size. Once customization is completed, we’ll ship your order right away—usually by sea. Delivery usually takes about 10–20 days, depending on your location.

Where are the bottles shipped from?

All the stock are kept from China factory, we will ship your bottles from factory directly.

How can I return an item?

Since all orders are custom-made, we’re unable to accept returns or offer refunds once production begins. Please double-check your order details and logo files before submitting. If you have any questions, we’re happy to help before you place the order.

Will you restock items indicated as “out of stock?”

We restock based on product demand. If a specific item is currently out of stock, feel free to contact us—we’ll be happy to let you know if and when it’s expected to be available again.

Is it door-to-door delivery?

Yes, both sample and bulk orders are delivered directly to your designated address. There's no need to pick up the goods at the port—we take care of the entire shipping process for you.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS