FREQUENTLY ASKED QUESTIONS
Logo printing typically takes around 7–15 days, depending on your design and order size. Once customization is completed, we’ll ship your order right away—usually by sea. Delivery usually takes about 10–20 days, depending on your location.
All the stock are kept from China factory, we will ship your bottles from factory directly.
Since all orders are custom-made, we’re unable to accept returns or offer refunds once production begins. Please double-check your order details and logo files before submitting. If you have any questions, we’re happy to help before you place the order.
We restock based on product demand. If a specific item is currently out of stock, feel free to contact us—we’ll be happy to let you know if and when it’s expected to be available again.
Yes, both sample and bulk orders are delivered directly to your designated address. There's no need to pick up the goods at the port—we take care of the entire shipping process for you.